About us

Keith Davis

KDERC

'KDERC' is a trading name of KDERC International Limited, a company registered in England and Wales under number 10555255. Its registered and trading office is at 10 High Street, Poole, Dorset, BH15 1BP, United Kingdom.

Independence & Neutrality

We are an independent specialist firm of neutrals based in the UK. 


Our practice is headed up by Keith Davis who has been supporting employers and employees for over 30 years to resolve issues at work between them.

Keith Davis

Keith is registered as a mediator by the (UK) Civil Mediation Council and also has accreditation from Regent University's School of Psychotherapy and Counselling and ACR On Line.


He is a member of the International Ombudsman Association and (US) Association for Conflict Resolution.


Keith's style is 'business informal' and his approach s friendly and respectful.

Balance

Our neutrals always strive to balance the commercial requirements of an employer with the individual personal needs of the employee(s) concerned in an issue between them.

Complaints Procedure

We really hope that nobody who uses our services has cause to complain.


However, if you are unhappy in any way about the service provided to you, please telephone, email or write in the first instance to Keith Davis whose details are on the contact us page.


We will do whatever we can to resolve your concerns and, in the event, that we are unable to do so, the issues may be referred to the Civil Mediation Council to appoint a neutral mediator to assist.